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Frequently Asked Questions
How do I reset my AirPods Max?
Press and hold the noise control button and the Digital Crown for 15 seconds until the LED flashes amber, then white.
How long does the Apple Pencil battery last?
Apple Pencil provides up to 12 hours of use on a full charge. A quick 15-second charge provides 30 minutes of use.
What is your return policy?
We offer a 30-day return policy for all products in original condition. Items must be unused and in original packaging.
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also check your order status in your account.
Do you offer warranty on products?
Yes, all products come with a 1-year limited warranty covering manufacturing defects. Extended warranty options are available.
How do I pair my Apple Pencil with iPad?
For Apple Pencil (2nd gen), attach it magnetically to the side of your iPad. For Apple Pencil (USB-C), connect it to your iPad's USB-C port.
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