Sales & Refunds
Your satisfaction is our top priority. We stand behind every product with clear, fair policies.
Fast Delivery
2-4 Business Days
Easy Returns
7-Day Return Window
Quality Assured
100% Tested Products
Customer First
Always Here to Help
Ordering & Payment
How to Order
Browse & Select
Choose your desired product and variant (color, model)
Click "Add to Bag" or "Buy Now"
This will open WhatsApp with your product details
Confirm Your Order
Share your delivery address and confirm via WhatsApp
Payment on Delivery
Pay cash when you receive your product - no advance payment required!
Cash on Delivery (COD)
We offer Cash on Delivery across Pakistan. No advance payment, no online transactions needed. Simply pay when your order arrives at your doorstep. Zero risk for you!
Shipping & Delivery
Delivery Time
- Major Cities: 2-3 Business Days
- Other Areas: 3-5 Business Days
- Tracking: Provided via WhatsApp
Shipping Charges
- Standard Delivery: Rs. 200
- Free Shipping: On orders above Rs. 15,000
- Secure Packaging: Always included
Returns & Refunds
Our 7-Day Return Policy
We want you to be completely happy with your purchase. If you're not satisfied, you can return the product within 7 days of delivery for an exchange or refund.
Eligible for Return:
- Defective or damaged products
- Wrong item delivered
- Product not as described
- Missing accessories
Return Conditions:
- Original packaging required
- All accessories included
- No physical damage by user
- Within 7 days of delivery
How to Request a Return
Contact Us on WhatsApp
Message us with your order details and reason for return
Share Photos/Videos
If defective, send us photos or videos of the issue
Get Approval
We'll review and approve your return request within 24 hours
Ship Back & Get Refund
Return the product and receive your exchange or refund
Important Notes
- • Refunds are processed within 3-5 business days after we receive the returned product
- • Return shipping costs are covered by iMaxOut for defective products
- • For change-of-mind returns, customer bears the return shipping cost
- • Refunds will be made via bank transfer or EasyPaisa/JazzCash
Product Quality Guarantee
Premium Master Copy Quality
Every product at iMaxOut is a premium master copy – meticulously crafted to match the original in design, functionality, and feel. We source only the highest quality replicas that pass our strict 10-point quality check.
Questions? We're Here to Help!
Have questions about orders, shipping, or returns? Our friendly support team is available on WhatsApp to assist you.
Available: 10 AM - 10 PM (Mon - Sat)