Sales & Refunds

Your satisfaction is our top priority. We stand behind every product with clear, fair policies.

Fast Delivery

2-4 Business Days

Easy Returns

7-Day Return Window

Quality Assured

100% Tested Products

Customer First

Always Here to Help

Ordering & Payment

How to Order

1

Browse & Select

Choose your desired product and variant (color, model)

2

Click "Add to Bag" or "Buy Now"

This will open WhatsApp with your product details

3

Confirm Your Order

Share your delivery address and confirm via WhatsApp

4

Payment on Delivery

Pay cash when you receive your product - no advance payment required!

Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan. No advance payment, no online transactions needed. Simply pay when your order arrives at your doorstep. Zero risk for you!

Shipping & Delivery

Delivery Time

  • Major Cities: 2-3 Business Days
  • Other Areas: 3-5 Business Days
  • Tracking: Provided via WhatsApp

Shipping Charges

  • Standard Delivery: Rs. 200
  • Free Shipping: On orders above Rs. 15,000
  • Secure Packaging: Always included

Returns & Refunds

Our 7-Day Return Policy

We want you to be completely happy with your purchase. If you're not satisfied, you can return the product within 7 days of delivery for an exchange or refund.

Eligible for Return:

  • Defective or damaged products
  • Wrong item delivered
  • Product not as described
  • Missing accessories

Return Conditions:

  • Original packaging required
  • All accessories included
  • No physical damage by user
  • Within 7 days of delivery

How to Request a Return

1

Contact Us on WhatsApp

Message us with your order details and reason for return

2

Share Photos/Videos

If defective, send us photos or videos of the issue

3

Get Approval

We'll review and approve your return request within 24 hours

4

Ship Back & Get Refund

Return the product and receive your exchange or refund

Important Notes

  • • Refunds are processed within 3-5 business days after we receive the returned product
  • • Return shipping costs are covered by iMaxOut for defective products
  • • For change-of-mind returns, customer bears the return shipping cost
  • • Refunds will be made via bank transfer or EasyPaisa/JazzCash

Product Quality Guarantee

Premium Master Copy Quality

Every product at iMaxOut is a premium master copy – meticulously crafted to match the original in design, functionality, and feel. We source only the highest quality replicas that pass our strict 10-point quality check.

Identical premium design
Full functionality tested
Premium packaging included
70-80% less than retail

Questions? We're Here to Help!

Have questions about orders, shipping, or returns? Our friendly support team is available on WhatsApp to assist you.

Available: 10 AM - 10 PM (Mon - Sat)